Returns & Exchanges
At BandsCo Straps, we want you to love the feel of your new watch band, which is why we offer a 30-day hassle-free return and exchange period for all unworn items. If your strap doesn't perfectly complement your timepiece, we are here to ensure you find the ideal match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the watch strap in its original luxury packaging to ensure it stays protected during transit, ensuring all tags remain attached.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects the returned strap, we will process your full refund or ship out your new exchange selection within 3-5 business days.